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6 Best Fire Department Software in 2023

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Do you want to save your precious time? Automate reporting and paperwork with powerful fire department software. 

Firefighters perform search and rescue missions and respond to medical situations in addition to fighting fires (such as asbestos testing). Most of the time, they are required to organize community service projects involving fire safety and prevention programs, hold comprehensive training sessions for other workers, and get ready for any potential extreme weather or natural disasters. Firefighters always operate at the highest levels of preparedness to keep communities safe. 

Why a Fire Department Software Is Important?

Fire departments are typically administered by volunteers who lack the resources and knowledge to use records management software solutions, in contrast to national agencies that operate effectively on the back of top-tier government software systems such as PSPM. To function, several of these departments subscribe to different types of software. Some people manage by using paper-based techniques. Here are several justifications for getting rid of your sign-in sheet, filing cabinet, and photocopied inventory list.

Mobile Pre-incident Planning:

Most of the fire department softwares provide the easiest, fastest and

most effective way to create, use and share tactical pre-incident plans.

We can take apxdata as an example as it uses SmartCapture to take data

and build preplans up to 10 times faster while reducing duplication and

enhancing quality. Then, it uses SmartView to view, share, and

understand all of your pre-plan data at the touch of a button. SmartView

makes pre-plans usable as soon as they are prepared.

Mobile access:

At the end of their shifts, firefighters often spend three to four hours writing reports. If they have fire department software, they could do it whenever they want, anywhere, even on their way to the station.

Streamlined incident tracking:

In the past, an incident report would typically take a firefighter 15 to 30 minutes to complete. They would need to set aside 45 minutes to an hour for more complex reports. These time report times can be lowered to five to seven minutes in more recent systems.

Accurate incident tracking:

There is a strong tendency to forget some of the crucial details when taking notes on paper. With the use of time monitoring, time stamping, and other tools, fire department solutions can correctly record what actually occurred.

Fast scheduling/rescheduling:

You can quickly call a replacement for a missing firefighter, change the roster as needed, and more. Additionally, you can easily keep track of which firefighters are on sick leave or vacation.


One of the best fire department software includes apxdata. Access fire inspection data and pre-plans at any moment, from any location. By using the APX CityScape suite to rapidly and simply create interactive building and onsite records that are accessible, simple to use, and easy to share, Fire fighters may lower their risk. You may complete all of your pre-plans and inspections in one location. All cities require thorough, usable data to manage the expanding urban scale and technology. The data from the Fire Service is crucial to their day-to-day operations as first responders. The management of everything, including violations, building data dangers, and thorough reporting, is made simple and effective by CityScape. All of your requirements are met with one solution.

Key Features:

  • Incident management
  • Incident reportin
  • Instant access to fire pre-plans, inspections, hydrant locations, and more, anywhere, anytime.
  • It offers a simple, adaptable solution, to complete all of your inspections and fire pre-plans.
  • Fire Pre-plan software
  • Fire investigateFire mapping
  • Fire inspect (An app that allows for quick completion of fire inspections)
  • Public works
  • Service ticket system
  • Supply management
  • API
  • 24/7 customer support


  • Free trial
  • Acadis:

Acadis assists public safety and homeland defense organizations by offering resources, equipment, training, and more to manage operational duties and address difficulties. Combining all data on employees and resources improves the accuracy and efficacy of critical incident responses. Its users appreciate that its customer care frequently follows up with them and tells them of any upgrades and further training.

Key Features:

  • Scheduling
  • Learner portal
  • Built-in LMS
  • Blended learning
  • Certification and licensing


Starts at $30,000 per user.

  • PhaRmLogs:

PhaRmLogs is a relatively inexpensive fire department program that was created specifically for EMS and fire agencies. The checkout forms, a station supply ordering module, and the vehicle and equipment logs are all fully integrated with the service ticket system. Its forms were all created with efficiency and clarity in mind.

Key Features:

  • Customizable modules
  • Availability indicator
  • Daily unit loading analysis
  • Alert system (SMS text and emails)
  • Equipment tracking
  • Drug tracking
  • EMS checks
  • Apparatus and equipment checkouts and testing
  • Service ticket system
  • Supply management
  • API
  • 24/7 customer support


  • Priced per unit/apparatus
  • Starts at $329 per year
  • Emergency Reporting:

Data entry and extraction are made easier and better with emergency reporting. NFIRS and NEMSIS 3 are combined into a single incident report by its fire department and EMS software. You can protect your personnel and defend your budget ideas with its powerful data management tools.

Key Features

  • Activity tracking
  • Electronic signature
  • Status tracking
  • Shift management
  • Attendance management
  • Billable items tracking
  • Patient database
  • Document management
  • Training management
  • Supply management
  • Facility management
  • Equipment tracking
  • Fleet management
  • Inspection management
  • Geographic maps
  • Access controls/permissions
  • Reporting and statistics
  • NEMSIS compliance


  • Free trial
  • Free version
  • Starts at $850 per month
  • D4H:

Products from D4H are offered both separately and as a suite of related items. Data will move from your department to the field and vice versa without any problems when they are interrelated. You don’t need to bother about hosting servers to access your D4H account from a computer or mobile device. The cloud infrastructure of D4H is simultaneously being watched over to ensure that your service is always 100% available.

Key Features:

  • Search
  • Custom map views
  • Event calendar
  • Facility pre-planning data
  • In-vehicle navigation
  • Incident report checklists
  • Pictometry imagery
  • Scheduling
  • Dispatch management
  • Equipment tracking
  • Inventory control
  • Maintenance scheduling
  • Warranty tracking
  • Training support
  • Can be used across devices
  • 24/7 live support


  • Free trial
  • Personnel and training, from $1,000 per year
  • Equipment management, from $1,000 per year
  • Incident management, from $3,300 per year
  • Incident reporting, from $750 per year
  • Dossier Fleet Maintenance Software:

Over 4,000 private, public, and contract fleets rely on Dossier Fleet Maintenance Software. This software automates your fleet’s records, PM scheduling, fuel expenses, and other processes to reduce rates and downtime. It serves almost all industries, including food and beverage, power and telecommunications, school, bus, transportation, trucking, garbage and recycling, and government.

Key Features:

  • Equipment tracking
  • In-vehicle navigation
  • Distribution
  • EAM
  • Fleet management
  • Freight
  • Government
  • Logistics
  • Maintenance management
  • Public transportation
  • Public works
  • Recycling
  • Transportation management
  • Trucking
  • Waste management


  • Free trial
  • Starts at $1,500 per user (one-time)

Final thoughts:

Less paperwork and increased productivity are advantages for fire departments that use top-notch software. Their members work harder and have more time for other critical tasks like skill development and operational readiness. The department becomes more competent, and decisions are supported by data. The finest software for fire departments aids risk management; increases worker proficiency; and increases accountability. It’s time for the fire department to get the boost they require to better serve their communities, as numerous agencies and institutions discover that turning digital is the best thing that could happen to their operations. Emergency personnel, such as police departments, observe the positive effects that the best law enforcement software may have on their everyday operations. Firefighters should see the same because there is no reason not to.