To sign up for our daily email newsletter, CLICK HERE
The phrase “good data” or” big data” is often used in digital marketing and is essential for startups. Big data is defined as massive datasets amenable to computer analysis to reveal patterns, trends, and relationships, often about human behavior and interaction.
While the data generated by your small business may not qualify as “big,” it is nevertheless crucial to your company’s development. Essential for small firms is customer contact information.
This article was written in collaboration with Email Oversight, a conversion optimization tool, to explore the importance of guaranteeing the quality of contact data for small companies and the benefit of gathering lead and customer data.
Reasons why high-quality data is fundamental to the success of every small company
Consider the most successful small enterprises you are aware of. Consider why it is that you like supporting local companies so much. A more personable interaction between the company and the client is a common motivator.
Now consider how it works in the context of companies. Businesses can tailor their communications with customers based on the information they gather from them (email addresses, physical mailing addresses, phone numbers, etc.). If you have a good impression of a company, you are more inclined to patronize it again, and repeat consumers have a disproportionately large effect on small businesses. Below, we will examine the justifications for maintaining high data quality.
Marketing messages that go through
Without accurate contact information, even the best marketing strategy will fail. If your marketing messages reach people, your company will expand. Due to this, it’s crucial to keep track of information on potential customers and current ones.
Individualized communication
Even the most basic degree of personalization may improve your marketing efforts and allow you to give each person what they want. How do popular companies achieve this? By having complete information about their contacts. You may improve your marketing results by using customized messaging, such as greeting each contact by name in emails or suggesting products based on their previous purchases.
Improved reporting and deliberation
Accessing a mountain of data without the analytical chops to make sense of it is the marketing equivalent of pulling teeth. Because of this, you can’t make informed judgments that would contribute to the company’s development based on data, and you can’t assess the efficiency of your marketing efforts.
In order to have reliable reports and a deeper insight into the effectiveness of marketing, you need high-quality data. In addition to the initial work involved in data collecting, ongoing work is required to keep your contact database up to date.
Expansion scalability
When first getting started, it’s not uncommon to have a somewhat limited data set. Due to your ability to deal with emerging issues, you can get away with providing false statistics. But if you expand and take on additional clients, orders, subscribers, or anything else, you’ll soon find yourself battling too many little blazes at once.
The earlier you begin collecting and validating data, your firm will be better off. As a result, you can automate almost anything and expand your organization to meet demand. Please don’t put it off till later; it will be too late!
Data gathering
Data collecting is the fuel for your marketing machine, and the current website traffic is the finest source of new contact data. Over 98% of visitors to your site will not become leads or customers. Increase your chances of acquiring email addresses from site visitors.
Instead of spending cash on advertising to get people to your site, focus on increasing your conversion rate and getting them to give you their contact data first.
Check your email
With an average ROI of over 3,800%, email marketing continues to dominate all other channels. Use a pop-up message asking for email addresses to attract the attention of website visitors. Both your website’s conversion rate and your email list size will rise. If you want to be sure you obtain a legitimate email address, now is the time to implement email validation.
Local participation
You need to take the initiative and go after your potential customers to increase conversions. Keep your website’s users interested at crucial junctures. Visitors may be engaged with an email pop-up at arrival, upon leaving, and on high-traffic landing sites.
Magnetized lead
One of the most efficient ways to increase traffic conversion and data collecting is incentivizing people to sign up for your email list. The most typical forms of enticement include price reductions, free delivery, and freebies.
However, monetary incentives aren’t the only way to increase contact information collection. Free e-books, white papers, and promotional materials are common ways companies attract customers and grow their email lists. Running a contest for a high-value item that requires visitors to input their email addresses to participate is another very efficient strategy.
How specific should your questions be?
The first opt-in should need as little information as possible. In most cases, this leads to increased conversion rates since it makes opting in easier and requires less effort on the user’s part. Make sure you ask for pertinent information if you want more contacts added.
For example, if a shoe store asks for your shoe size, you can be sure that the company is trying to send you shoe advertisements. Keep forms brief at the front of the funnel to gauge interest before expanding them into lengthier surveys and quizzes later.
When collecting information, how can you guarantee its accuracy?
Validating the data
This aspect is the overlooked part. The assumption that the collected contact information is of sufficient quality to be used in a professional setting is a trap. Consider all the processes and choices that rely on correct contact information, such as attribution, tracking, reporting, and prediction. The key to long-term success for any company, especially a small one, is efficient utilization of resources.
Tips for ensuring accurate data collection
Implementing data verification tools at the time of collection is one approach to guaranteeing the quality of the collected data. Checkouts at physical shops, call centers, and online marketplaces all use this system.
Alternatively, you might do a batch cleaning of your records to tidy up the information you already have in your database. This technique is designed for companies planning a data migration that need to guarantee only high-quality records are transferred to the new customer relationship management (CRM) or another system or who require clean records for precise statistical analysis.
Check-in by electronic mail
Practical email verification tools can detect and verify incorrect addresses. Better deliverability, lower bounce rates, and a better sender reputation indicate a higher return on investment for your email marketing efforts.
Address confirmation through mail
When humans are involved in data entry, mistakes are inevitable. If customers don’t provide complete and correct addresses, you can’t fulfill orders quickly or have faith in your data to expand.
Conclusion
The accuracy of customer contacts is often overlooked or given little attention. However, when data quality isn’t a priority, big data and all the activities it spawns may be overwhelming for a small organization. You may have flawless planning, but if you don’t maintain the consumer information you get, you’ll have trouble carrying it through.
Value of Email Oversight’s Data
Get your data taken care of so you can focus on running your company. Validating and standardizing contact data like addresses and emails is one way we aid small companies. With our help, your information will be helpful in its intended context. Click here to reach Email Oversight’s website for more information and tools.
