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Impact of Covid-19 on the Development of the Gambling Business

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The Covid-19 pandemic that found its way around the world turned the entire gambling market upside down. Traditional casinos had to move into the and sports betting industry. Some of them increased their own revenues from online gambling by several times. This fact highlights that online gambling can act as an additional source of revenue for the industry. In 2021, fantasy sports, online sports betting, cybersports, virtual reality platforms, and traditional online gambling (such as blackjack and slot machines) are likely to continue to dominate the market.

Some online gaming platforms have begun to accept cryptocurrency, allowing deposits, withdrawals, and gaming using bitcoin and other digital currencies. The main advantage of cryptocurrency for the online gaming community is increased security and anonymity, reducing the risk of hacking and identity theft. The use of cryptocurrency may also allow the gaming industry to target younger, more tech-savvy players who do not need traditional banking services to play.

New cryptocurrency technology is currently being developed specifically for the online gaming industry, but could also be used in traditional transactions. International Game Technology, the world’s largest slot machine manufacturer, is exploring cryptocurrency as a means of payment in casino games, making sure they can also accept cryptocurrency.

Casinos will continue to focus on security for offline gambling

Hotels and casinos have been forced to implement new guidelines during the pandemic to comply with security measures. Since it is unknown how long the pandemic will last, even with vaccines, some of this new guidelines-especially those that require a significant investment-may take root.

Many casinos are replacing traditional buffets with food halls, including grab-and-go and fast-casual, and offering technology that allows patrons to order from their tables. Other changes that may become permanent include revised game room layouts that promote social distance, with spacing between playing positions and plexiglass partitions between dealers and players. Until vaccines are widely available and the pandemic is officially under control, fewer player positions will be offered at the tables. Other security measures, such as the requirement for masks and temperature checkpoints at the entrance, will be in place as long as the pandemic and probably beyond.

Because there is still considerable uncertainty about Covid-19, it is critical that hotels and casinos pay special attention to ensuring the safety of employees and guests. It is also important to keep in mind the impact of these precautions on the customer experience.

More and more regions are legalizing sports betting

As countries continue to experience significant declines in tax revenues due to the lingering pandemic, they are looking for alternative sources of revenue. For example, state leaders are becoming more positive about legalizing

Online sports gambling is expected to remain popular in 2022, especially as more states are taking steps to supplement their revenues by legalizing online sports betting.

Digital technology adoption will become a priority for hotels and casinos

The pandemic has accelerated the adoption of digital technology in hotels and casinos, which has helped improve the customer experience. Hotels especially noted the importance of adopting new technology to simplify the guest experience and provide a seamless experience.

Allowing customers to control their stay through mobile check-in and check-out has reduced the need for physical interaction between employees and guests. Some surveys show that up to 90% of hotel guests prefer that they offer mobile check-in to eliminate face-to-face meetings. This coincides with the “keyless” check-in trend, which allows guests to use their cell phones as a key to access their hotel room.

The mobile trend, which allows contactless payment and mobile booking, is likely to expand so that guests can also shop and even gamble. The gaming industry is also focused on high-tech solutions using smartphones, and it is likely that this technology will become commonplace in the coming years.

More mergers and acquisitions expected

With the growth of online gaming activity, the effects of the pandemic, and the accompanying changes in the industry, mergers and acquisitions activity is expected to continue. In particular, the online gaming industry has recently seen a significant increase in mergers and acquisitions involving some of the largest game operators in the world. In early 2021, MGM International made an $11 billion offer to buy Entain, a sports betting and gambling company based on the Isle of Man. Deals of this magnitude demonstrate a shift in consumer preferences and a forward-thinking attitude by major industry leaders about where the industry is headed.

Large market players with great resources have been able to withstand the effects of the pandemic and have ample opportunities to acquire smaller/medium-sized properties, at a potential discount from their pre-pandemic valuations or from smaller players whose resources are depleting.


While everyone hopes the pandemic will be completely under control in 2022, the implications for the gaming and hospitality industry will be long-lasting. Taking the right strategic steps, including, if necessary, introducing new technology and online gaming platforms, is likely to be a key issue in boardroom discussions in 2022.