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The company provides its customers with an impressive service. The broker will be an excellent choice for beginners. Low deposit requirements are about $100 that allow everyone without exception to open a trading account at the broker’s platform.
OctaFX has established itself as one of the industry’s trusted brokers. The broker operates in accordance with international legal acts and standards. The fact that OctaFX has ventured to become a regulated company in three countries gives even greater weight to this fact. Perhaps most prominent among regulators is FCA, and it opened the company to investors.
To simplify the replenishment and withdrawal procedure, OctaFX offers its clients several methods of transferring funds to a choice, but it is worth noting that they sometimes change and all information must be viewed on the official website.
The OctaFX broker protects transactions and personal data of clients that are encrypted using the SSL protocol. When using bank cards, financial transactions are processed using 3D secure technology.
The advantage of OctaFX Malaysia broker is that it provides guidance on passive and automatic trading. The company’s website contains a glossary of basic terms and a list of frequently asked questions.
The broker’s technical support service works with traders from different countries. Client consultations are conducted in 9 languages. You can use telephone, e-mail, online chat to communicate with the support service. Support managers also work with customers through messengers.
In the account of the broker transactions are carried out in EUR and USD. Broker also provides the possibility to replenish the deposit in Bitcoin and Ethereum. Withdrawal requests are processed within 1–3 hours of submission.
The company has a very convenient interface. After registration on the site new clients of the company get access to the private office. In the account of the trader it is possible to pass verification, to manage trading accounts, to open the terminal. In the section Monitoring users can share with other investors their achievements in trading, graphics, trade history.
Investors note the presence of bonuses and most popular terminals, comfortable conditions for trading.
Complaints are often based on ill-conceived commercial reporting systems and occasional delays in the withdrawal of funds. Therefore, in general it can be said that the broker is actually good, but also has its shortcomings as many others.
The company is a regulated broker who has won many awards, confirming the quality of their services.