Posted in:

The Hidden Costs of Inefficient eSign Solutions and How Certinal Saves You Money 

© by eSign Solutions

Every large enterprise can’t afford one thing, and that is lousy digital signature solution. Digital transactions are the lifeblood of operations, and delays or inefficiencies in signing documents can lead to costly setbacks and lost opportunities.

Many businesses face slow signing processes, limited capabilities, and rising costs, further hampered by the lack of AI-driven insights. Certinal tackles these issues head-on, offering a robust, enterprise-grade digital signature solution that streamlines digital transactions, integrates seamlessly with existing systems, and provides cost-effective pricing tailored to modern business needs.

Certinal offers a smarter alternative, eliminating these inefficiencies and providing a cost-effective solution that streamlines digital transactions while saving your enterprise money in the long run.

 

Unveiling the Hidden Costs

When evaluating legacy eSign vendors like DocuSign, it’s essential to consider the hidden costs that often come with user-based pricing. This model can inflate your expenses by at least 40-50% compared to DocuSign alternatives that offer more cost-effective transaction-based pricing

  1. High Cost of Ownership: The hidden costs of inefficient eSign solutions often go unnoticed until they start affecting your business operations. The high total cost of ownership (TCO) is a significant burden. Legacy eSign solutions often involve not only the initial setup costs but also ongoing expenses related to maintenance, upgrades, and support. As your business grows, these costs can skyrocket, making what initially seemed like a budget-friendly option much more expensive in the long run.
  2. Renewal Pricing: Enterprises are charged based on per user pricing, which is much more expensive in comparison to the per transaction price.

Monopolistic eSignature vendors often charge user based pricing, leading to inflated costs.
For example: 

Particulars User Based Pricing Transaction Based Pricing 
Cost per eSign $2 $1
Number of Users 575
Total Transactions 150,000 150,000
Cost Per User/Yr $400
Total Cost  $230,000 $150,000
Savings $80,000

 

  1. Delays: One of the most significant costs is the delay in signing documents, which can disrupt entire workflows, slow down project timelines, and ultimately lead to missed business opportunities. Every delay not only frustrates your team but can also harm client relationships and cause financial losses.
  2. Outdated Systems: Another overlooked cost comes from outdated or incompatible systems that don’t integrate well with your existing tools. These inefficiencies often require manual interventions, increasing the risk of errors and consuming valuable employee time that could be better spent on strategic tasks. Over time, these small disruptions can add up, creating significant operational inefficiencies.

Additionally, the cost of reviewing and managing documents can be surprisingly high. Inefficient eSign solutions often lack the advanced features needed to streamline this process, leading to increased time and effort spent on each transaction. This not only inflates costs but also delays critical business decisions, further impacting your company’s agility and competitiveness.

Learn more about eSign Pricing

How Certinal Addresses These Inefficiencies

  • Streamlined Process to Ensure Cost Savings:

      • Flat Renewal Pricing: Certinal ensures that its customers dont get shocked at the time of renewal. Unlike other legacy design vendors who charges substantial price increase at the time of renewal, Certinal offers flat renewal charges
      • Internal and External Use cases: Certinal eSign stands out by offering the same rate for both internal and external use cases, unlike other vendors who often charge higher fees for external transactions. This consistent pricing ensures that your organization can streamline its eSignature processes without worrying about fluctuating costs, making Certinal an even more cost-effective and predictable choice for all your signing needs.
      •  Premium Support: Certinal saves you money by including higher-level features—like APIs, integrations, connectors, advanced identification and authentication, SSO, and dedicated customer support—at no extra cost. Unlike other vendors that charge a premium or require a customized plan for these essential tools, Certinal ensures you get everything you need right out of the box, maximizing value and minimizing unexpected costs..
      • Transparent Cost: Certinal offers a transparent pricing model that is both straightforward and easy to understand. Unlike legacy vendors who typically charge per user, Certinal charges per document, allowing unlimited signers per document. This approach provides significant cost savings, with overall costs being 50% less than those of other legacy vendors. This pricing structure not only reduces expenses but also allows you to budget confidently, knowing that your costs are directly tied to your actual usage, without the unexpected expenses associated with per-user charges.
      • Large Document Support: Certinal ensures you don’t face limitations with larger document sizes, such as engineering drawings or detailed specification documents, during the contract period.
        While other vendors may struggle to support envelopes of higher sizes, Certinal handles them seamlessly, providing the flexibility your organization needs without compromising on quality or efficiency.
  • Advanced Features for Cost-Effective Document Management:

    • AI-Driven Insights for Efficiency: Certinal leverages AI-driven features like AI summarization to save time and guided document signing to streamline document review and management processes. This advanced technology reduces the time and effort required for each transaction, allowing your team to handle documents more efficiently and at a lower cost.
    • Customizable Workflows to Suit Your Needs: Certinal offers customizable workflows that can be tailored to your specific business needs, further enhancing efficiency. This customization allows for a more precise and streamlined process, ensuring that your digital transactions are handled with the utmost efficiency and effectiveness.
    • Accelerated Decision-Making: By speeding up the document management process, Certinal enables faster decision-making, giving your business the agility it needs to remain competitive in fast-moving markets. This agility translates into a significant strategic advantage, allowing you to respond quickly to opportunities and challenges.

The Long-Term ROI of Switching to Certinal

  • Sustained Cost Savings and Financial Predictability:
      • Over the years, Certinal’s transparent pricing model and flat renewal fees provide enterprises with sustained cost savings. Businesses that switch to Certinal can expect a reduction in the total cost of ownership (TCO) by up to 50% over five years compared to legacy solutions. This financial predictability allows companies to allocate resources more effectively, supporting long-term budgeting and investment strategies.
  • Scalable Growth Without Escalating Costs:
      • Certinal’s scalability is designed to accommodate your business growth seamlessly. As your transaction volumes increase, Certinal’s robust infrastructure and extensive integration options—over 400 possibilities—ensure that you can scale operations without incurring additional costs. This long-term scalability ensures that your eSignature solution remains effective and affordable as your business expands.
  • Long-Term Compliance and Risk Management:
      • Maintaining compliance is a continuous challenge, but Certinal’s adherence to global standards like GDPR and SOC 2 and many more, ensures that your business stays ahead of regulatory requirements. Over the long term, this reduces the risk of compliance-related penalties, legal disputes, and reputational damage. Certinal’s comprehensive security measures provide ongoing protection, reducing the likelihood of costly security breaches.
  • Enduring Efficiency Gains:
      • Certinal’s AI-driven features, such as guided document signing and AI summarization, contribute to lasting efficiency improvements. Over time, these tools reduce the manual effort required for document processing, leading to sustained operational efficiency and freeing up resources for strategic initiatives. This continuous improvement in efficiency supports long-term productivity gains.
  • Improved Long-Term Client and Employee Relationships:
      • Certinal’s reliability and user-friendly experience foster stronger, long-term relationships with both clients and employees. Companies report a 15% increase in client retention and a 10% boost in employee satisfaction over time, which are critical for sustaining growth and maintaining a competitive advantage in the market.
  • Environmental Sustainability and Corporate Responsibility:
      • Certinal helps businesses reduce their environmental impact by minimizing paper usage, contributing to long-term sustainability goals. Organizations that adopt Certinal can cut paper consumption by up to 90%, supporting their environmental, social, and governance (ESG) initiatives. This commitment to sustainability enhances your brand’s reputation over the long term, aligning with global trends towards greener business practices.
  • Strategic Flexibility and Future-Readiness:
    • Certinal’s ongoing innovation, including the integration of AI and other advanced technologies, ensures that your eSignature solution remains future-ready. This adaptability allows your business to stay ahead of industry trends and technological advancements, ensuring that your digital transaction management continues to evolve with market demands.

Real-World Success Stories for Certinal eSign

  • Case Study 1: ABT Associates – Achieving 50% Cost Reduction and Enhanced Efficiency

      • ABT Associates, a global consulting firm, transitioned to Certinal from a legacy eSign solution. Over a three-year period, ABT Associates realized a 50% reduction in their total cost of ownership. The seamless integration with their existing systems and the flat renewal pricing model provided financial predictability, while Certinal’s AI-driven features improved their document processing speed by 30%, enabling them to close deals faster and increase overall operational efficiency.
  • Case Study 2: Selecta AG – Scaling Operations Without Compromising Cost

      • Selecta AG, a leading provider of food and beverage services, faced challenges in scaling their digital transaction management as their business expanded across Europe. By adopting Certinal, Selecta was able to scale their eSignature processes without incurring additional costs. Over five years, they experienced a 25% reduction in operational costs associated with IT infrastructure and system integrations, thanks to Certinal’s 400+ integration possibilities and extensive support network.
  • Case Study 3: Monash Health – Enhancing Compliance and Reducing Risk

      • Monash Health, a major healthcare provider, needed a solution that ensured compliance with stringent industry regulations. After switching to Certinal, they achieved a 40% reduction in compliance-related incidents over four years, significantly lowering the risk of legal penalties and reputational damage. Certinal’s adherence to global compliance standards like GDPR and SOC 2, combined with its robust security features, provided Monash Health with the peace of mind needed to focus on patient care and operational excellence.
  • Case Study 4: Bidvest International Logistics – Long-Term Client Satisfaction and Environmental Impact

    • Bidvest International Logistics, a global logistics company, found that Certinal not only improved their document processing speed but also contributed to their corporate sustainability goals. Over a five-year period, Bidvest reduced their paper usage by 90%, aligning with their environmental, social, and governance (ESG) initiatives. Additionally, Certinal’s reliable service led to a 15% increase in client satisfaction, solidifying Bidvest’s reputation as a responsible and efficient logistics provider.

Conclusion

Switching to Certinal is not just a short-term solution; it’s a strategic investment in your company’s future. By addressing the hidden costs of inefficient eSign solutions, Certinal provides sustained financial benefits, including up to 50% reduction in total cost of ownership and 30% faster deal closure rates. Its scalability ensures that as your business grows, your eSignature solution grows with it—without the burden of escalating costs.

Certinal’s commitment to compliance, security, and sustainability further strengthens your business’s long-term resilience. With a 40% reduction in compliance-related incidents and the ability to cut paper usage by 90%, Certinal supports your goals of maintaining regulatory standards and achieving environmental responsibility. Moreover, by enhancing client and employee satisfaction—15% increase in client retention and 10% boost in employee engagement—Certinal ensures that your organization thrives in the competitive landscape.

Certinal’s advanced features, transparent pricing, and robust integration capabilities make it the clear choice for enterprises seeking to secure their long-term success. Don’t let hidden costs and inefficiencies hold your business back—make the switch to Certinal today and position your organization for sustainable growth and continued success.

Ready to experience the long-term benefits of Certinal? Contact us today on https://www.certinal.com/request-a-demo to schedule a demo and see how Certinal can transform your digital transaction management.