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Issues in the corporate workplace sometimes require more than a query to get to the bottom of the matter. A company facing a delicate issue such as fraud or workplace theft may be caught between handling the matter in-house or bringing in professionals.
Between choosing an internal investigation over hiring private investigators in Melbourne, for example, the former may seem like the easy way out. However, sometimes, a third-party perspective yields better results.
Each option has its merits, and depending on your situation, one might be better suited than the other. Let’s look at the key factors that can help you make the best choice for your company.
The Size of Your Business
Does size matter in choosing between an internal investigation or PIs? It certainly does. The size of your business can significantly influence whether an internal investigation or a private investigator is the best route.
For smaller companies with fewer resources, handling an investigation internally might lead to conflicts of interest. Not to mention the resources spent in setting up the team and the tools required. In contrast, larger corporations with bigger legal departments may be equipped to conduct thorough internal investigations. However, where this is not the case, a PI service can offer impartiality and expertise that goes beyond your in-house capabilities.
The Nature of the Investigation
If the matter that needs investigating is something like minor employee misconduct, an internal team might be perfectly capable of getting to the bottom of it.
However, a private investigator brings seasoned skills and tools for issues like investigating company leaders, cybersecurity breaches, etc. They know what to look for and where to the extent an internal team cannot.
How Much Sensitive Data Is Involved?
Delicate or highly confidential information requires the utmost privacy. Internal teams, even with the best intentions, might unintentionally mishandle sensitive data, leading to leaks or breaches.
However, in some cases, a company may be handling some business that does not require third-party knowledge, such as handling proprietary information. A PI, regardless of the lawful and professional expectation of discretion, may not be best suited to investigate the issue.
Still, private investigators handle sensitive data more securely. Plus, they are legally required to do so. A PI is trained to not draw attention. This is ideal for high-stakes or sensitive matters.
Time Frame and Cost-Benefit Analysis
Time is often of the essence during an investigation. If you need results quickly, a private investigator might be the way to go. Your internal team may be clamped down with their regular responsibilities, slowing the investigation process.
Private investigators, however, can dedicate all their time and resources to resolving the issue. After all, it is their job. Additionally, on the surface, it might seem that conducting an internal investigation is the cheaper option, but don’t forget the hidden costs, like pulling employees away from their usual duties. Hiring a private investigator might come with upfront costs, but they bring speed, expertise, and a focus that can save you money in the long run by wrapping up the investigation quickly.
Legal Implications
One of the biggest considerations is whether the investigation could result in legal action. If there’s a possibility of litigation, having a private investigator on the case can provide a layer of professionalism and neutrality.
PIs are experienced in documenting evidence in ways that stand up in court. In contrast, internal investigations could be perceived as biased, especially if key players within the company are involved.
