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For an eCommerce retailer, customer reviews and ratings play a crucial role in building trust and credibility with potential buyers. Yotpo is a popular platform that offers a suite of tools to help businesses collect and showcase customer reviews, ratings, and photos on their websites and social media channels.
However, Yotpo is not the only option out there for Shopify retailers looking to improve their online customer feedback and ratings.
We’ve cherry-picked seven Yotpo alternatives for Shopify that offer similar features and benefits yet are more affordable. Let’s take a closer look at them.
Webtex
Let’s open our list with a highly anticipated Shopify product reviews app that is free but boasts an impressive set of features. As the team behind Webtex are experienced eCommerce professionals, the application has been designed based on years of experience in app development, design, and marketing.
Conversely, the Webtex app boasts an intuitive design and features crafted to ensure your business’s growth. Some of the tools include but are not limited to offering the ability for the shoppers to add images and videos to their reviews, and choose from several frontend review layout options.
For store admins, the app offers the possibility to import quickly and export reviews from other systems, send email automation to collect customer testimonials, use review widgets to display customer feedback on the site pages of your choice, and more.
Image credit: Webtex reveiws
Judge.me
Judge.me is a customer review platform that offers all of the core features that Yotpo does, including the ability to collect, display, and manage customer reviews and ratings. Judge.me also offers review requests and reminders, customizable review widgets, and the ability to showcase reviews on Google and other platforms.
One unique feature of Judge.me is its focus on customer engagement. The platform offers features like review contests, social sharing, and the ability to reply to customer reviews directly from the app.
This can help build stronger relationships with customers and encourage more engagement with your brand.
Loox
Loox is another customer review platform that offers many of the same features as Yotpo, including review collection, display, and management.
Loox also offers review request and reminder emails, customizable widgets, and the ability to showcase reviews on Google.
One standout feature of Loox is its integration with Instagram. The platform allows customers to leave reviews directly on your Instagram posts, which can help drive more engagement and traffic to your site
Loox also offers a photo review feature, which allows customers to upload photos with their reviews, adding more visual content to your site.
Stamped.io
Stamped.io is a customer review platform that offers review collection, display, and management, as well as review request and reminder emails, customizable widgets, and Google integration.
One unique feature of Stamped.io is its focus on video reviews. The platform allows customers to leave video reviews, which can be a powerful way to showcase customer experiences and build trust with potential buyers. Stamped.io also offers social sharing, a product review carousel, and the ability to reply to customer reviews directly from the app.
Ali Reviews
Ali Reviews is a customer review platform specifically geared towards Shopify stores that sell products on AliExpress. The platform offers review collection, display, and management, as well as customizable widgets, Google integration, and the ability to request and remind customers to leave reviews.
One unique feature of Ali Reviews is its integration with AliExpress. The platform allows customers to leave reviews directly on your AliExpress listings, which can help drive more traffic and sales. Ali Reviews also offers features like review filtering, social sharing, and the ability to reply to customer reviews directly from the app.
GatherUp
GatherUp is a comprehensive review platform that offers features such as product reviews, ratings, and Q&A sections. It integrates seamlessly with Shopify, making it easy to import your existing reviews and ratings.
One of the standout features of GatherUp is its support for custom review forms. You can use this feature to create custom review forms that are tailored to your specific needs. This can help you gather more detailed and specific feedback from your customers, which can be incredibly valuable for improving your products and services.
BayReviews
BayReviews from TargetBay offers a free trial, is affordable, gives you access to all features, and has excellent customer support. It helps its customers to collect 12X more reviews as one of the solid Yotpo alternatives, and it positions itself as the affordable version of its competitors.
With BayReviews, you can automate review collection, get Google-rich snippets; encourage customers to ask questions about the product; add picture reviews that build credibility with your customers!
One prominent feature that distinguishes BayReviews from the other products is its primary focus on user experience and customer satisfaction. It allows its customers to have a smooth customer support experience with its 24×7 call, email, and chat support.
Summary
Each of these Yotpo alternatives offers unique features and benefits that can help improve the credibility and visibility of your brand. Consider evaluating the options and choosing the one that best fits the needs of your Shopify store.
In conclusion, Yotpo is a great platform for collecting and displaying customer reviews, but it may not always be the best fit for every store. By considering alternatives such as Webtex, Judge.me, Loox, Stamped.io, GatherUp, Ali Reviews, etc., you can find a product reviews solution that works best for your store and helps improve your brand’s credibility and sales.
