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What Are the Different Types of Business Phone Systems?

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Are you wondering what types of phone systems you can use for your business? Whether you work in an office or conduct business virtually, having a reliable business phone system is key. 

The right business phone system can help you establish credibility in your industry, save time and money, stay connected from any place at any time, and ultimately, help you grow your business.

For these reasons, knowing the types of business phone systems that are available is essential. By knowing the type of systems you can use, you can choose the best one for your business and your needs.

If you need to choose a phone system for your business but aren’t sure how, this short and simple guide is for you. 

Voice Over Internet Protocol (VoIP)

One of the most popular business phone systems is VoIP. This is an advanced system that allows you to place and receive calls over the internet. 

This type of system is affordable, scalable, and convenient for business owners. However, VoIP also requires a complex installation, requires a good internet connection, and can also have a problem with lagging. You can learn more about hosted VOIP here. 

Private Branch Exchange (PBX)

A traditional office phone system you can use is called a PBX phone system. This is an on-site and hardwired phone system that connects directly to your office or business location.

This type of system gives you control over the system, can integrate with other software, and is ideal for large organizations. However, a PBX system is more expensive than other phone systems, requires maintenance, and can be complicated to operate. 

Key System Unit (KSU)

Another type of phone system you can use in your business is the KSU. This is the most basic type of phone system that works similarly to a residential landline. 

This type of system is easy to use, has basic features, and is ideal for a small business with less than 40 employees and phone lines. However, a KSU system is not as flexible as other systems and is not ideal for medium-sized or growing companies. 

Hybrid Phone System 

One type of phone system in the telecommunications industry is the hybrid phone system. This is the system that combines analog and VoIP systems. 

This type of system is ideal for companies that want to reduce the risk of upgrading their system to something that is purely digital. However, a hybrid system does not have the flexibility of an internet-only system. 

These Are the Types of Business Phone Systems You Can Use

There are several types of business phone systems you can use for your needs. 

One of the most traditional phone systems is the PBX. You can also use a VoIP, KSU, or a hybrid phone system. Make sure to carefully weigh the pros and cons of these systems to choose the right one for your company.

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